Customers, supporters, and friends:
We have some sad but important news to share: Castle is shutting down, and will cease all Detroit operations over the course of the next month. Our last day of operations will be February 9.
Over the past three years, we’ve given everything we could to build Castle into what we believed it could be, but in the end, we weren’t able to achieve profitability or raise the next round of investment that would have been necessary to keep the company alive. We are grateful that you took a chance on us, and we’re sorry to have let you down.
Our goal is to make this transition as smooth as possible for our customers given the circumstances. Please check your email for a message from us with more details about this transition, and an invitation to schedule a transition call with our team. On the call, we’ll walk through the details of this transition together and go over any questions you may have. Tenants, you can expect someone from our team to reach out to you shortly as well.
We know this news will be disappointing for many of you. It’s disappointing for us too. This is not how we had hoped things would end, but it’s where we find ourselves now, and we’re dedicated to taking care of everyone in our community while we move through this difficult transition.
We remain incredibly grateful to everyone who has supported us over the years, and will do everything we can to do right by all of you as we proceed with this next chapter.
On a more personal note, the fact that so many of you were willing to invest so much of your time, energy, and resources into us and our vision has never ceased to fill me with awe, and I have worried every day for the past three years that I wasn’t living up to your faith in us. No matter what, I will never stop being moved by what you all made possible for us and for the tiny portion of the world we had the good fortune to influence for a brief, beautiful moment in time.
If you have any questions, or just want to talk, please don’t hesitate to reach out to us.
With love and gratitude,
Max Nussenbaum, CEO, and the Castle team