Knowledge base | Castle

Why didn't I receive full rent this month if my tenant moved in last month?

When a tenant moves in, we prorate rent based on the move-in date. For example, if a tenant moves in on September 16 and their rent is $1,000, they would be living in the property for half the month and would owe half the normal rent amount ($500).

To ensure incoming tenants have the ability to pay, we always charge full rent on the first month, and prorate the next month’s rent. In the situation above, the tenant would owe $1,000 for September rent, then owe prorated rent of $500 in October.